Excited to tell you more about my experience so far!
I’m at my best when I’m creating, building, and transforming.
Whether it’s optimizing processes or launching new ideas, I bring energy, passion, and a drive to make an impact.
Working Student Marketing @ET GLOBAL
January 2025 - Today
Social Media
- Coordination of the companies Social Media Accounts, like Instagram and LinkedIn
- Creating a Social Media strategy and analyzing its performance
- Content creation at trade fairs
Global Collaboration
- Streamlining cross-departmental collaboration in a global environment to increase efficiency
- Creation of global company presentations and reference materials
- Photographer bookings for trade fairs
Process Optimization
- Developing processes and document management systems to improve organization and workflow
- Global Design Award Submissions in collaboration with external PR agencies
References Social-Media Management
Just an example of the social media postings I am responsible for. Click on the picture to have a closer look!
Junior Customer Success Manager @enVoice
November 2023 - November 2024
Campaign Management
- Oversee and supervise multiple campaigns
- Analyzing sales funnels and KPI's
- Coordination and tracking of opportunities and pipeline
Consulting
- Focus on performance evaluation, development and customization of clients' sales strategies
- Sales success as a service implementation
- Supporting sales workshops for clients
Cross-Departmental Management
- Application processes, onboarding and accounting
- Quality assurance
"Sophie is one of the 1% of employees that you never forget - she not only did her job, but also carried the team and the customers along with her. She has taken on responsibility where no one expected her to, managed large clients independently and demonstrated a naturalness and aplomb that is second to none. Her loyalty is absolute, her energy infectious and her commitment far beyond what can be expected. Even in the most difficult and interpersonally challenging situations, she is on the ball and always finds a way to solve things. Before she tries to take advantage of a situation for herself, she first looks for an advantage for others - be it for the team, the customers or the company, for example in the form of sales. I would put her in any senior management position without hesitation - working with Sophie is not just getting an exceptional professional, but a person who makes a difference."
Stella Lukic, Head of Customer Success Management, enVoice
"Some people are a pleasure to work with - and then there are people like Sophie. Rarely have I experienced someone who acts with so much heart, intellect and absolute commitment. As COO, I've always had high expectations of my team, but Sophie didn't just meet them - she pulverized them.
With her ability to put her ego aside, to act loyally and selflessly and to rise above herself at crucial moments, she not only shaped our operational business (around 30% of sales were directly or indirectly attributable to her), but also inspired our customers. And that was no coincidence: she was known for her demanding but always fair manner. Customer management at the highest level - that probably describes her best.
Sophie is one of those rare personalities who not only thinks along with you, but also pulls you along. Someone I would work with again on any project at any time. And someone who turned a colleague into a friend. I am grateful for that.
#Maker #Leadership #GameChanger"
Tim Maier, COO, enVoice
Dual Student @R+V Allgemeine Versicherung AG
September 2020 - September 2023
Sales
- Sales workshops
- Insurance sales at the agency
- Customer visits for sales or care reasons
- Cold calling
Insurance and Finance
- Valuable workshops and E-learnings
- Insurance and finance projects
Customer Care
- Day-to-day business of an insurance agency
- Customer service at the agency
- Administrative tasks for customers
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